Since starting my small business and becoming a regular pop up vendor at a variety of markets, festivals and conventions, I've learned some important lessons on how to become a profitable and successful pop up vendor. I'm proud to say that my booth is often one of the more popular booths at the events I attend, and I believe it is because of the attention to detail and marketing decisions I make for my small business, on top of offering quality products. In this blog post, I'd like to share some of the top 10 must haves for small businesses when selling at a pop up event (specifically for indoor events)! 1. Company SignageWhen I say signage, I would say definitely have the following types of signs for your small business:
2. Payment Method SignMake it easy for customers to pay you by having a visible sign that clearly lists all the payment methods you accept. The more options you offer, the fewer sales you’ll miss out on! Interestingly enough, sometimes I have customers that automatically assume I only accept cash and are hesitant to make a purchase because they only have a credit card or digital payments, (even when I have my payment methods sign clearly posted!), and they will still ask me if I accept card. When I tell them I do, they visibly look relieved and are then able to make their purchase. While some vendors may have personal reasons for not accepting certain payment methods, the reality is that setting up services like PayPal, Venmo, Zelle, and other digital payment platforms is quick and simple. Providing multiple payment options isn’t just about convenience—it’s about creating a seamless and positive customer experience. When a customer is ready to buy, you don’t want payment limitations to be the reason they walk away empty-handed.
3. Card ReaderWhile cash is great, most people nowadays don't carry a lot of cash on them and prefer using credit card or contactless payments through their phone or Apple watch. I always ask each customer how they would like to pay, and I've found that most folks prefer to use digital payments. Never miss an opportunity to capture a sale by not being able to process credit cards or contactless payment methods. I use a Square Card Reader to process anything from credit cards, debit cards, to Google Pay, Apply Pay, etc. Additionally, I also set up business accounts to accept payment through Venmo, Paypal and Zelle. 4. Price Signs
5. Folding Tables & ChairsDepending on your needs, I recommend investing in at least one standard 6 foot folding table and one 4 foot folding table. You never know what your space allotment is for events, although most events will do 6 foot folding tables at the minimum. I've always found that having a 4 foot table on hand is good just in case you are assigned a corner spot and can utilize another small table on the side to showcase your wares, or even just to use on the side as a check out table, or for any extra necessities you may need access to while covering your random junk in and behind your setup. Also, make sure to bring along a folding chair or bar stool of some kind, so that you don't have to be on your feet the entire time and take breaks! I recommend a tall director's chair so that you can be at eye level with consumers--typically if you use a regular folding chair or lawn chair, you will be sitting at a lower height and customers will either assume you are unavailable or not willing to engage. This can make you seem inaccessible and off-putting to some, so an eye level chair may relieve the stress of standing on your feet all day, and also allow you to interact with customers comfortably!
6. Table CoversI cannot stress this enough, but get table covers. There's nothing that screams unprofessional as a bare folding table to make your business look janky AF. I have seen folks use old folding tables they lugged out of their basement, covered in dirt, dust, crayon marks or paint, and then assume no one can see it when they put their products on top to sell. We see it. Everyone sees it. It's NOT a good look. I recommend either a nice table cover that reaches the floor in the color of your brand colors, or a fitted table cover. If an event is nice enough to provide tables for you, you never know if their tables are presentable or not--plus, having a table cover makes your setup more cohesive and professional, while hiding extra inventory and storage boxes underneath the table too. Also invest in clips or something to help pin the table cloth down or into the table to prevent excess cloth gathering on the floor. Fitted table covers are nice in that they wrap around the table legs--they also do not billow in the wind if you are outdoors, and won't be a trip hazard for your customers too. I once saw someone trip on a tablecloth that wasn't pinned down to a vendor's table, and then EVERYTHING on that table came flying off when the customer's foot snagged and tripped, bringing everything down with them. Yikes!
7. Business CardsSome folks might debate me on this as an unnecessary expense, but I see business cards as a must have. Despite advancements in technology, there are still A LOT of people who ask for business cards. Sometimes having a physical reminder is a good thing, because they will have it in their pocket, on their counter or desk, and seeing it will remind them of you and your business. I stuff business cards into my online orders as well as in the bag of each purchase, to make sure that a customer can always find me later if they need to. Sometimes someone might not be able to purchase something from you right away, but they want to keep your business card for a future purchase. Or, they might have a friend or family member that might be interested in your items or services, and they can give your business card to them. Some folks just like to collect business cards. Whatever their reason, it is a way to expand your reach to potential customers and to remind them of what you provide and what makes you special. In marketing, sometimes it takes at least 7 touch points before a customer decides to make a purchase. They might see your business card, an ad, a blog post, a social media post, a sign or poster somewhere, etc before taking action and going to buy something from you. Your business card is a touchpoint that may be vital to making a sale or connection with a customer! I like to get my business cards printed with these printing companies: PRO-TIP: Sign up for their company email newsletters or follow their socials--that way when they have discounts and sales on business cards or other marketing materials, you will get notified of them and you can save money when making these purchases for your small business! 8. Shopping BagsProviding shopping bags may seem like a no-brainer when it comes to being a retail business, but here are some other things to consider when it comes to providing shopping bags to customers:
9. Batteries or Power BanksI am a creature that cannot survive without the comfort of electricity. I've also learned that sometimes, my phone dies quickly. Having batteries and power banks have saved me on more than one occasion, and they can be used to enhance not only your own experience as a vendor, but for customers as well.
10. WagonsWagons are one of the most popular ways to transport your items from your car to the show. I've also invested in a few Hulken Bags, and they can store a lot of my items easily as well! However, I still keep a wagon on hand for when I also need to bring tables and chairs because they can be pretty heavy.
SummaryIf you've gotten this far, congrats! Being a small business owner/pop up vendor isn't the easiest job in the world, but at the end of a long day of vending, it can be very satisfying--and if you prepare yourself adequately, it'll be fun and hopefully successful too! Now of course you do not HAVE to buy any of the items if it isn't a fit for you and your business, but these are simply recommendations that I have found works for me! Here's a list of the 10 Items Every Vendor Should Have for indoor pop up events:
I hope this blog post is helpful and if you have any questions, or if there's other topics you'd like me to cover, let me know in the comments! Some of the links in this post are affiliate links. This means if you click on the link and purchase the item, I may receive an affiliate commission at no extra cost to you.
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AuthorCantonese Filipina American Artist that loves food, cozy things and all things cute 💗 Categories
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